Consumer Protection

Ontario Passes Legislation to Support Banning Winter Disconnections

On February 22, 2017, the Ontario government introduced and passed the Protecting Vulnerable Energy Consumers Act, 2017 (Bill 95). The new legislation was introduced and passed all in one sitting because it had the unanimous support of all parties in the Legislature. This legislation follows the Minister of Energy’s letter to local electricity distribution companies […]

moremore

Ontario’s Minister of Energy Asks LDCs to Stop Winter Disconnections

On February 16, 2017, Glenn Thibeault (Ontario’s Minister of Energy) sent a letter to Ontario’s local electricity distribution companies (LDCs) requesting that they voluntarily stop disconnecting customers during the winter season. According to news reports (see here, for example), the Minister has styled it as a request, because he does not believe that he has […]

moremore

What the Newly-Empowered Electricity Consumer Expects from Their LDC

Aird & Berlis LLP recently hosted a complimentary webinar, examining the ways by which new technologies and customer engagement strategies will shape the electricity industry in the future. The webinar was moderated by Ron Clark, partner and member of the Energy Group at Aird & Berlis LLP, and presented by Adam White, Chief Executive Officer […]

moremore

Implementation Details for Ontario’s 8% Electricity Rebate Announced

On February 9, 2017, the Ontario Energy Board issued a letter titled Implementation of the Ontario Rebate for Electricity Consumers. As we described in an earlier post, starting on January 1, 2017, the Ontario Rebate for Electricity Consumers (OREC) provides an 8% rebate (equal to the provincial portion of HST) to residential and commercial customers […]

moremore

OEB Introduces Process For Online Verification of Retail Contracts

On January 31, 2017, the Ontario Energy Board (OEB) issued a Notice of Proposal setting out changes to the Codes of Conduct for Electricity Retailers and Gas Marketers that would allow verification of energy retail contracts to be done online. The proposed rules require the energy marketer’s third party representative to send an email to […]

moremore

Page 1 of 812345...Last »