Consumer Protection

OEB Bans Residential Electricity Customer Disconnections For the 2017 Winter

As expected, the Ontario Energy Board (OEB) has moved quickly to ban local electricity distribution companies (LDCs) from disconnecting residential consumers during the current winter season. In a Decision and Order issued on February 23, 2017, the OEB amended the licences of each LDC to include the following new licence conditions: Until April 30, 2017, […]

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Ontario Passes Legislation to Support Banning Winter Disconnections

On February 22, 2017, the Ontario government introduced and passed the Protecting Vulnerable Energy Consumers Act, 2017 (Bill 95). The new legislation was introduced and passed all in one sitting because it had the unanimous support of all parties in the Legislature. This legislation follows the Minister of Energy’s letter to local electricity distribution companies […]

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Ontario’s Minister of Energy Asks LDCs to Stop Winter Disconnections

On February 16, 2017, Glenn Thibeault (Ontario’s Minister of Energy) sent a letter to Ontario’s local electricity distribution companies (LDCs) requesting that they voluntarily stop disconnecting customers during the winter season. According to news reports (see here, for example), the Minister has styled it as a request, because he does not believe that he has […]

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What the Newly-Empowered Electricity Consumer Expects from Their LDC

Aird & Berlis LLP recently hosted a complimentary webinar, examining the ways by which new technologies and customer engagement strategies will shape the electricity industry in the future. The webinar was moderated by Ron Clark, partner and member of the Energy Group at Aird & Berlis LLP, and presented by Adam White, Chief Executive Officer […]

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Implementation Details for Ontario’s 8% Electricity Rebate Announced

On February 9, 2017, the Ontario Energy Board issued a letter titled Implementation of the Ontario Rebate for Electricity Consumers. As we described in an earlier post, starting on January 1, 2017, the Ontario Rebate for Electricity Consumers (OREC) provides an 8% rebate (equal to the provincial portion of HST) to residential and commercial customers […]

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