Consumer Protection

OEB Introduces Process For Online Verification of Retail Contracts

On January 31, 2017, the Ontario Energy Board (OEB) issued a Notice of Proposal setting out changes to the Codes of Conduct for Electricity Retailers and Gas Marketers that would allow verification of energy retail contracts to be done online. The proposed rules require the energy marketer’s third party representative to send an email to […]

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BCUC Determines That it Has No Jurisdiction to Approve Low-Income Rates

On January 20, 2017, the British Columbia Utilities Commission (BCUC) released its decision in a BC Hydro Rate Design Application (the Decision). The Decision addresses a number of issues related to how BC Hydro sets its rates, and will be applicable to the updated BC Hydro revenue requirement being determined in a separate proceeding. Among […]

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New Website Shows Cap and Trade Costs For Ontario Consumers

Ontario’s Cap and Trade program commenced on January 1, 2017. As we have discussed in earlier posts (here and here), the Ontario Energy Board previously determined that Cap and Trade costs will not be presented as a separate line item on natural gas bills. Instead, the Cap and Trade costs will be included as part […]

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Ontario’s Energy Minister Directs IESO to Fund New Programs and Amend FIT Procurements

On December 16, 2016, Ontario’s Minster of Energy issued a Directive to the Independent Electricity System Operator (IESO) to amend or revoke previous directions. The Directive addresses a number of topics, including amending targets for the Feed-in-Tariff (FIT) program, enabling funding for certain electricity distributor projects and activities, and reopening negotiations with Non-Utility Generators (NUGs) […]

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OEB Mandates New Standard Contract Terms and Verification Calls For Electricity and Gas Retailers

In early December 2016, the Ontario Energy Board (OEB) issued two Notices (here and here) confirming new rules and requirements that will apply to electricity retailers and gas marketers in Ontario. As per our earlier post discussing the OEB’s draft versions of these documents, the new rules are intended to implement recommendations that were set […]

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