Consumer Protection

OEB Mandates New Standard Contract Terms and Verification Calls For Electricity and Gas Retailers

In early December 2016, the Ontario Energy Board (OEB) issued two Notices (here and here) confirming new rules and requirements that will apply to electricity retailers and gas marketers in Ontario. As per our earlier post discussing the OEB’s draft versions of these documents, the new rules are intended to implement recommendations that were set […]


Alberta Announces Changes to Balancing Pool

On November 29, 2016, the Government of Alberta announced that it had tabled Bill 34: Electric Utilities Amendment Act, 2016 (Bill 34) in the Alberta Legislature. When passed, Bill 34 will add an additional section to the Electric Utilities Act, S.A. 2003, c. E-5.1 (the EUA). The purpose of Bill 34 is to allow the […]


Door-to-Door Sales of HVAC Equipment to be Outlawed in Alberta and Ontario

As we discussed recently, the Ontario Government has introduced the Putting Consumers First Act (Consumer Protection Statute Law Amendment Act), 2016 (Bill 59). Among other things, that legislation would support Regulations that would ban unsolicited, door-to-door sales of certain household appliances, including water heaters, furnaces, air conditioners and water filters. On November 25, 2016, the […]


OEB is directed to Review Ontario’s Transportation Fuel Market

On November 9, 2016, Minister of Energy Thibeault directed the Ontario Energy Board (OEB) to conduct a review and prepare a report about Ontario’s retail transportation fuels market (gasoline and diesel). The OEB is required to review and report on three main topics: The extent and causes of retail gasoline/diesel price variations over time and […]


Ontario’s Putting Consumers First Act Aims to Ban Door-to-Door Sales of HVAC Equipment

On November 3, 2016, the Ontario government introduced Bill 59, which is titled the Putting Consumers First Act (Consumer Protection Statute Law Amendment Act), 2016. If passed, this legislation would support the creation of new regulations that would regulate a number of areas of interest for the energy services industry. Among the key provisions of […]


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