Consumer Protection

Ontario Government to Update Regulation to Support RPP Pilot Projects

A recently released Regulation Proposal Notice sets out a plan to update Regulation 95/05 (Classes of Consumer and Determination of Rates) made under Ontario Energy Board Act, 1998. The updated Regulation would allow for a broader range of electricity pricing under the Regulated Price Plan (RPP). As we described in an earlier post, the Ontario […]


OEB’s New Rules for Electricity Retailers and Gas Marketers to be Implemented on January 1, 2017

On September 8, 2016, the OEB issued a Revised Notice of Proposal detailing new rules that will apply to electricity retailers and gas marketers in Ontario beginning on January 1, 2017. These new rules are intended to implement recommendations that were set out in the OEB’s June 2015 report to the Minister of Energy, Consumers […]


OEB Releases Data Reported by Electricity Distributors for All Residential Customers in Arrears

On August 17, 2016, the Ontario Energy Board (OEB) posted data reported by all licensed electricity distributors in Ontario pertaining to residential customer accounts in arrears (the Report). The data show that while the number of residential customers in arrears has not significantly increased between 2014 and 2015, the number of eligible low-income customer accounts […]


OEB Invites Proposals for Pilot Projects on Electricity Pricing

On July 18, 2016, the Ontario Energy Board (OEB) released a letter inviting electricity distributors to participate in developing and implementing priority electricity price pilot projects that have been identified by the OEB. Along with the letter, the OEB also issued its Regulated Price Plan Roadmap: Guideline for Pilot Projects on RPP Pricing.


Ontario Liberal MPP Introduces Legislation to Ban Some Door-to-Door Sales

There has been a lot of recent media attention on problems caused by door-to-door sales of energy services products in Ontario (see here and here). As we recently reported, the Ontario Ministry of Government and Consumer Services has taken action against one sales company. This week, we have seen another development. On May 2, 2016, […]


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